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Reframing Remote Working

Remote leadership is not a new thing but working from home, hybrid work and teams combining dierent working environments is still in constant evolution.

Did you know that 1 out of 4 employees are already

preparing to look for a new employment opportunity? And that almost half of the workers globally are

considering leaving their current employers by the end of the year? (1) Did you know that having a bad boss continues to be the number 1 reason why people leave their jobs?

Did you know that having a bad boss continues to be the number 1 reason why people leave their jobs?

What we have found is that your leaders are:

  • fearful of the control they have lost with remote working
  • Feeling disconnected from their teams.
  • Losing engagement with people
  • Not respecting working boundaries for them and others.
  • Suering social deterioration and sense of belonging in their teams.
  • Dealing with “zoom fatigue” and exhausted employees
  • Not sure about how the new working arrangements will work
  • Afraid of the “Great Attrition” and rising turnover losing key people.
  • Feeling near completely burned out.

The mistake they make is thinking that they need to define the new reality when what they need is extreme listening, engagement and enable sharing to co-create new team dynamics.

So that they can restore CONNECTION, TRUST and INSPIRE and RETAIN people.

THE REMOTE LEADER program will teach your leaders how to:

  • Align communications and recover a sense of control.
  • Use rapport, intuition and vulnerability to increase connection.
  • Embrace better communications with non-threatening language.
  • Engage and inspire people to develop themselves.
  • Create social virtual spaces to reignite connection and belonging.
  • Help their team members to create “remote visibility” for their careers.
  • Increase mental and social wellness for them and their teams.
  • Move people from negativity to intentionality.
  • Reframe losses and help teams build resilience.



Your leaders and their teams will be empowered so they can:

  • 1. Understanding what really happens with remote leadership.
  • 2. Empathy with communication styles and rapport techniques.
  • 3. The use of intuition and vulnerability in the authentic leader.
  • 4. Aligning communications for success.
  • 5. Principles of neuroscience for non-threatening communications.
  • 6. Developing people as a Leader Coach.
  • 7. Creating and using new virtual social spaces.
  • 8. Encouraging and teaching “remote visibility”.
  • 9. Mental techniques for increased resilience.
  • 10. Reframing and learning with improved tasks management.
  • 11. Converting feedback to feedforward.
  • 12. Creating a peer support community.

Your leaders will get:

  • 12 weekly 90-minute learning sessions.
  • Everything DiSC assessment.
  • LIVE online classes.
  • Coachmetrix platform for goals, resources, assignments and pulse feedback from their people.
  • Closed Facebook group for peer support and discussions.
  • Executive Coaching One on One for accelerated development. (Optional)
program content



Reframing Remote Working


Guillermo Mendoza and Maria Bruederlin are experienced executive coaches, professional facilitators, master trainers for the International Coaching Community and the co-founders of Impact Coaching Solutions. Since 2010 they have been accelerating leadership around the globe turning managers into leaders. They work with leaders looking for ways to connect and develop better their teams while having a happy balanced life producing results.

  • Guillermo Mendoza

  • Maria Bruederlin

As master trainers for the ICC International Coaching Community, Guillermo and Maria train, mentor develop and supervise the best executive coaches for your leaders. Their coaching processes include communication and emotional skills assessments and the Coachmetrix platform for follow up and feedforward.


Forward thinking leaders tired of operating without developing their people, who understand it is not only about expertise and knowledge. Team leaders wanting to help their teams grow, connect and perform. Leaders not conforming with performance and going after high performing teams with trust, healthy conict, commitment, accountability and results. Leaders that want to leave a legacy and be recognized for the impact they created in their people.

They oer a unique approach to leadership development by focusing on helping leaders know themselves and getting the INSIGHTS about their communication styles and emotional skills, developing a LEADER COACH approach and getting outstanding results on engagement, teamwork and people development.

They show executives, managers and emerging leaders how to move beyond the lack of condence or frustration of surface leadership to master the tools they need to powerfully connect, engage teams, and inspire their people for top performance.

More Information

Starting October 5th, Joseph O'Connor and Andrea Lages will be delivering this course again together with ICC USA Master Trainers Guillermo Mendoza and Maria Bruederlin for a one time only event this year.

Author, trainer and executive coach. Together, his 18 books have sold over half a million copies in thirty languages. His books include Coaching with NLP, How Coaching Works, and Coaching the Brain
Joseph O'Connor
Co-founder of the ICC and co-designer of the coaching program
Andrea is an author trainer and executive coach. She delivers trainings in English, Portuguese and Spanish and is co-author, with Joseph of Coaching with NLP, How Coaching Works, and Coaching the Brain.
Andrea Lages
Co-founder of the ICC and co-designer of the coaching program
ICC trainer, global executive coach and speaker. Guillermo is accelerating leadership around the globe, turning managers into leaders with neuroscience and emotional intelligence.
Guillermo Mendoza
Co-founder of Impact Coaching Solutions and ICC Master Trainer
Certified international coach, trainer, and PCC. She works globally with an expertise in developing self awareness, emotional intelligence, communication and resilience.
Maria Bruederlin
Co-founder of Impact Coaching Solutions, ICC Master Trainer, PCC




The full complement of skills to bring your coaching to the highest level, including:


  • Tactical coaching: how to achieve more change in one session.
  • Developing and using your intuition.
  • How to work with the client's goals, values and create an action plan.
  • Generating powerful questions.
  • How to deal with the clients limiting mental models ('The problem is not the problem – the way they think about the problem is the problem'.)
  • How to time your interventions to achieve the maximum impact.
  • How to make requests, establish challenges, and design tasks.
  • Systemic thinking to find leverage points in your coaching practice.




ICC and Coaching with NLP

Extra bonuses included with the course:

  • Free Copy of Coaching with NLP, or How Coaching Works by Joseph O’Connor and Andrea Lages.
  • Six masterclass coaching sessions in the training.
  • Two newly created modules of Neuroscience coaching added to the course, based on the book Coaching the Brain – Practical Applications of Neuroscience to Coaching by Joseph O’Connor and Andrea Lages.
  • 3 webinars on “Marketing your Coaching” by Guillermo Mendoza.
  • 3 webinars on “Using Communication and Emotional Intelligence assessments for Coaching” by Maria Bruederlin.
  • One individual coaching session with Joseph, Maria, Andrea or Guillermo.

Who is it for?

Executives, leaders, and managers who use coaching skills to accelerate people development to be a better leader and get better results in their organizations.

Individuals looking for tools of personal transformation in the way they manage their life, relationships, business and careers.

Teachers, psychologists, human resources professionals, counselors and consultants who want to start or expand their professional practice and help their students and clients.







“This is the only training of its kind in the market. It prepares the individual by providing very specific tools and a process to coach clients. I highly recommend this training to anyone desiring to become a life or business coach”. - Nancy Trennel (VP Marketing & Development - First Community Credit Union
“This training was useful, practical, powerful, real, sincere. Thank you, these tools will help me and others to be better persons”. - Rene Lerch
“First rate training that provides a complete framework and seasoned coaches. Truly the best I have ever had”. - Herman Williams (Regional Care Hospital Partners - Chief Medical Officer)
“The process of becoming a certified coach took me on an unexpected journey of self-reflection and growth. By recognizing and identifying my own triggers, limiting beliefs and overall roadblocks... I will be able to more aptly help others on their journey”. - Tamy Lambert (Morpho TrustDirector)
“Exceptional course content, presented by a leading professional in the Coaching field. The sessions moved quickly and we were able to develop skills at an accelerated level. I highly recommend it... a life changing experience!”. - Susan Horine (Counselor & Professional Coach)



Do I have to be a coach to take this certification?
You do not have to be or want to be a professional coach. The knowledge and skills that the course covers will be useful in any field where you are helping and guiding people – all types of coaching, management, and training. And if you are a professional coach this certification will add great tools and concepts to your coaching.
What certification will I get?
The course is accredited by the International Coaching Community.
Does the program meet the requirements as coach specific training for the ICF Portfolio path?
Yes it does.
How long will it take?
After the training finishes, there are post training tasks and practice that will take from three to six months to complete.
What can I do with this skill, knowledge and certificate?
Be a more skillful, knowledgeable coach! And... you will be at the leading edge of coaching. You can expand your reach of clients. If an executive has a choice of a coach they will choose the one with the extra skill and knowledge in the latest developments wins the client.
Is the course practical – can I go straight out and use what I learn?
Yes! Not only can you do that, but you will do it while you do the course!
Still have questions?
Get in touch!

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